Privacy policy
This site collects as little as it can get away with. This page says exactly what that is, in plain language rather than in the language of a form you are meant to skim.
Who runs this site
Casa Frondosa is a privately owned house in Portasol, Portalón, in the province of Puntarenas, Costa Rica. The site is built and maintained on the owners' behalf by Raices del Bosque. Inquiries sent through the site go to the owners and to the property managers who look after the house.
What we collect
When you just read the site
Our host, Cloudflare, keeps short-lived server logs that include IP addresses. Those exist so the site stays online and to stop abuse, not to build a profile of you.
Analytics and cookies
We use Google Analytics 4 to understand how visitors use this site, for example which pages get read and which services get asked about, so we can improve it. Before you make a choice on the cookie banner, and if you choose Essential only, this measurement runs in Google's consent mode: no cookies are set and no identifier that could follow you between visits is stored, so Google receives only aggregated, anonymous usage signals. If you choose Accept all, Google Analytics may set cookies. You can change your choice at any time with the "Cookie settings" link in the footer. We never sell, share, or rent your personal information.
When you send an inquiry
You give us your name, your email address, the dates you are interested in, the size of your group, and whatever you write in the message box. The form is handled by Formspree, which passes the message on by email. If you message us on WhatsApp instead, WhatsApp holds that conversation under its own terms.
What we do with it
We answer you. That is the whole purpose. We do not sell your details, we do not pass them to anyone who is not involved in answering your inquiry or looking after your stay, and we do not add you to a mailing list you did not ask for.
How long we keep it
Inquiries are kept while we are talking to you and for a reasonable period afterwards, in case you come back to us. Ask us to delete yours and we will.
Your choices
- You can change your cookie choice at any time with the "Cookie settings" link in the footer. The cookie policy lists what each choice loads.
- You can ask what we hold about you, ask us to correct it, or ask us to delete it.
- You can ask us to stop contacting you.
Write to hola@casafrondosa.com for any of these.
Children
This is a site about renting a house. It is not aimed at children and we do not knowingly collect anything from them.
Changes
If this policy changes in a way that affects you, the new version will be on this page.